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At 94db, your account data is yours — we collect only what we need to run your wallet, process transactions through Rocket and Upay, and keep your account secure. Access to this platform depends on your local law and eligible regions.
This privacy policy explains what information 94db collects when you create an account, link a payment method such as Rocket or Upay, and use the platform. We collect account registration details — your mobile number, chosen username, and contact information — along with transaction records generated each time you deposit or withdraw through your linked wallet. Device and session data, including your browser type and IP address, are logged to protect your account from unauthorised access. We do not sell your personal information to third parties. Data shared with payment processors like Rocket and Upay is limited strictly to what those networks require to complete your transaction. We retain transaction records for as long as your account is active and for a period after closure as required by applicable financial record-keeping rules. Your continued use of the platform is subject to local law and the eligibility requirements of your region. If you have questions about what data we hold or how it is used, our support team is reachable through the contact routes listed in this policy. We update this policy when our data practices change, and the current version is always available at 94db.
Understanding what falls inside and outside this policy helps you know exactly what protections apply to your 94db account activity.
Any information you provide when opening or signing into your 94db account — mobile number, password, verification details — falls fully within this policy. We control how that data is stored and for how long.
Deposits and withdrawals processed through Rocket and Upay generate records that this policy governs on our side. The payment network's own privacy terms apply to the portion of data they hold independently.
When you browse the lobby, game pages, or this policy page, we collect session cookies and usage data. This data helps us keep the site working correctly and is covered by this policy.
External providers — including payment networks and game studios supplying content to the lobby — operate under their own privacy terms. This policy does not extend to data those parties collect independently through their own systems.
You have practical choices about your data at any point your account is active. Open the account section after logging in to review the personal details we hold — your registered mobile number, contact email and account history are visible there. If any detail is incorrect, you can update it directly from the account settings page or contact our support team to request a correction on your behalf. Transaction records tied to Rocket or Upay deposits and withdrawals are stored in your history tab and available to review at any time. If you want to understand what broader data we hold, raise a data inquiry through our support route and we will respond with the relevant details. Closing your account does not automatically erase all records — financial transaction data is retained for the period required under applicable rules, and we will explain the retention timeline if you ask. Eligibility to exercise these rights depends on your local law and the region from which you access the platform.
Log in and open the account or history section to see your registered details and transaction log. Rocket and Upay transaction entries are itemised with date and amount.
Update your contact information directly in account settings, or send a correction request through support. We action correction requests once identity is confirmed.
Contact us through the support route below to ask what data we hold, how long we keep it, or to request a copy. We will respond with the specific details relevant to your account.
If you want to close your account, contact support. We will confirm what data is deleted immediately and what is retained under our financial record-keeping obligations.
If you have a question about this policy or your account data, use the contact routes published on the site. We do not publish response time commitments, but your inquiry goes to the team responsible for account and data questions.
Open the chat widget on 94db while logged in to reach our support team directly with your privacy or data question.
Send your data inquiry to the support address listed in the Help section of your account. Include your registered mobile number so we can locate your record.
The Help section inside your account lists current contact options and links to relevant policy documents including this one.
We apply account-level security controls and keep your data handling straightforward and reviewable.
Account and transaction data is stored on secured infrastructure. We keep your records for as long as your account is active and for any legally required period after closure. You can ask us what we hold at any time through the support route.
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. We do not use advertising tracking cookies that follow you outside 94db. You can clear cookies through your browser settings at any time.
When you transact through Rocket or Upay, we pass only the minimum data required to complete the transfer. We do not store your full wallet credentials. Transaction confirmation records are kept in your history tab.
When this policy changes, the updated version is published at 94db with the revision date shown. To request a change to your account data or ask about a specific retention decision, contact us through the support routes listed above.
Answers to the data and rights questions we hear most from account holders.
We collect your mobile number, a username, and contact details you provide at registration. When you transact, we log the payment method used — Rocket or Upay — the amount, and the timestamp. Device and session data is also recorded to protect your account.
Yes. Log in and open the account or history section to see your registered details and transaction records. If you want a broader summary of all data we hold, contact our support team with a data inquiry and we will pull together the relevant details for your account.
Open account settings to update your contact details directly. If you cannot edit the field yourself, send a correction request through our support chat or email. We process corrections after confirming your identity against the account registration.
We share transaction data with Rocket and Upay only to process your transfers — strictly the minimum required. We do not sell your personal data. Game studios providing lobby content do not receive your personal information through our platform.
Financial transaction records are retained for a period required under applicable record-keeping rules even after account closure. We will tell you the specific timeline if you ask. Personal details not required for compliance purposes are removed at closure.
Reach our support team through the live chat on 94db or via the email address in your account Help section. State clearly that your message concerns a data or privacy matter so it reaches the right team. Availability depends on your local law and eligible regions.