Before you open an account on 94db, these terms set out exactly what applies to your use of the platform — your account, deposits through Rocket or Upay, and access to the lobby. Access depends on your local law and whether your region is eligible.
Account Agreement
Payment Terms Apply
Eligible Regions Only
Policy Updated
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Details
Using 94db means you accept these terms in full. They govern every session you open, every deposit you make, and every transaction that moves through your wallet. Eligibility is tied to your local law and the regions where the platform operates — if your jurisdiction restricts this type of service, these terms do not grant you access regardless of technical availability. When you fund your account via Rocket or Upay, the transaction is logged on your account page. That record is yours to review at any time from the account dashboard. We do not alter completed transaction records; if a discrepancy appears, the correction process starts with a support request, not a unilateral change on our end. These terms apply to the version of the platform available at the time you use it. We may update them, and continued use after an update constitutes acceptance. When we make a material change, we will note it on the platform so you have the opportunity to review before your next session. Nothing in these terms transfers liability for use that falls outside eligible regions, and nothing creates an obligation on our part beyond what is stated here. For questions about specific clauses, the support route in the contact section is the right starting point.
Rocket deposit terms
Upay wallet terms
Account transaction log
Eligible region access
Policy update notice
POLICY COVERAGE
What These Terms Cover
These terms have a defined scope. Understanding where they apply — and where they do not — helps you know what to expect from your account and what sits outside our responsibility.
Account Access
These terms apply to every account action: opening an account, logging in, adjusting account settings, and closing access. The rules here govern what we can action on your account and what requires your request.
Transactions
Deposits made through Rocket or Upay, and any withdrawals processed from your account wallet, fall inside this policy. Transaction records visible in your account dashboard are covered by the obligations stated here.
Site Content
The games, lobby pages, and promotional content on 94db are subject to these terms. Content is subject to change; what appears in the lobby on a given day reflects the current available catalogue, not a permanent commitment.
Third-Party Services
Payment processors, game studios supplying content, and any external service you reach from 94db operate under their own terms. Our policy covers your relationship with 94db — not the internal rules of those third parties.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have several practical options under these terms. Your transaction history — every Rocket payment and Upay deposit — is visible from the account dashboard without needing to contact support. If a detail on your account profile is incorrect, you can update most fields directly from the account settings page; fields that require verification follow the steps shown there. If you believe a transaction record is wrong, raise it through the support contact route. We will check the record against our logs and respond with what we find. You can also request a summary of the account data we hold, or ask a question about how a specific clause in these terms applies to your situation. The account help route handles both. You are not required to accept a change to these terms that you find unreasonable — closing your account is always an option, and you can request that through support as well.
Review Records
Open your account dashboard at any time to view the full transaction log. Deposits, withdrawals, and account events are listed there in order.
Correct Account Details
Update your account profile from the settings page. Fields that need verification will show the required steps inline — follow those before submitting.
Raise a Query
Use the support contact route to ask about a specific clause, a transaction discrepancy, or an account action you do not recognise. We will check and respond.
Request Account Closure
You can close your account at any time by contacting support. Pending transactions at the time of the request will be processed according to the steps shown in the closure confirmation.
POLICY CONTACT PATHS
Reach Us About These Terms
If a clause is unclear or you need to raise a policy question, use the routes below. We handle account and terms queries through the same support channels.
Live Chat
Open the chat widget from any page on 94db to reach the support team directly about an account or terms question.
Email Support
Send a written query to the support email address listed on the contact page. Include your account reference for faster handling.
Account Help Centre
The help section inside your account area covers common terms questions with step-by-step answers you can check before contacting support.
HOW WE HANDLE DATA
Data, Cookies, and Account Security
We keep the account and transaction data needed to run your account and process payments. We do not hold data beyond what is necessary for those purposes.
Account Data Retention
We retain your account details and transaction records for as long as your account is active and for a period after closure as required by the operational requirements of the platform. You can request a copy of the data we hold via the support route.
Cookie Use
94db uses cookies to keep your session active and to remember account preferences. You can adjust cookie settings in your browser; note that disabling session cookies will affect login functionality on the platform.
Account Security
Access to your account is protected by the credentials you set at registration. If you suspect unauthorised access, update your password immediately from the account settings page and contact support to flag the activity.
Requesting Changes
To request a correction to the data we hold, or to ask about data handling for your account specifically, contact support with your account reference. We will confirm what we hold and the steps to correct or remove it.
TERMS QUESTIONS
Common Questions About These Terms
Questions about the terms as they apply to your account, access, and transactions.
Do these terms apply from the moment I open an account?
Yes. Completing the account registration process means you have read and accepted these terms. They apply to every session and transaction from that point. If the terms change, continued use after the update counts as acceptance of the revised version.
Which payment methods do these terms cover?
These terms cover deposits and withdrawals processed through the payment options available on the platform, including Rocket and Upay. The specific steps and limits for each method are shown in your account at the time of the transaction.
Can I see every transaction linked to my account?
Yes. Your full transaction history is available in the account dashboard. Every deposit, withdrawal, and account event is logged there. If you see a record that does not match what you expect, raise it through the support contact route.
What happens if I disagree with a change to these terms?
If we update these terms and you do not want to accept the changes, you can close your account. Continued use of the platform after an update is treated as acceptance. Contact support to start the account closure process if needed.
How do I request the data 94db holds about my account?
Send a request through the support email or live chat with your account reference. We will confirm what data we hold and provide it in a readable format. For corrections, include the specific detail you want changed and we will check it against our records.
Do these terms change based on where I am located?
Access to 94db and the applicability of these terms depend on your local law and whether your region is eligible. These terms do not override local legal requirements. If your jurisdiction restricts this type of service, you are not eligible to use the platform regardless of technical access.